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Terms & Conditions/ Terms of Purchase

Last updated: 02/12/25

Welcome to TriniTravels (the “Site”), accessible at www.trinitravels.co.uk.

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These Terms & Conditions (“Terms”) set out how you may use this Site and purchase any digital products or services offered through it. By accessing or using the Site, or by purchasing a digital product from us, you agree to be bound by these Terms.

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If you do not agree with these Terms, you must not use this Site or purchase from us.

1. Who we are

“TriniTravels”, “we”, “us” and “our” refer to the owner and operator of this Site.

We are based in the United Kingdom and these Terms are governed by the laws of England and Wales.

2. What we do (and what we don’t do)

TriniTravels provides:

  • Caribbean and carnival-related travel content

  • Carnival calendars, guides and checklists

  • Digital products (including downloadable guides, templates and other resources)

  • General tips, inspiration and educational information

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We do not act as:

  • A package tour operator

  • A travel agent

  • A booking platform or ticket seller

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Any travel, accommodation, event or carnival booking you make is directly with the third-party provider, not with us.

3. Using our website

3.1 Eligibility


You must be at least 18 years old and capable of entering into a binding contract to use the Site and make purchases.

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3.2 Personal use only


You agree to use this Site for personal and non-commercial purposes only, unless we have agreed otherwise in writing.

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3.3 Prohibited uses


You must not:

  • Use the Site for any unlawful purpose or in breach of any applicable law

  • Attempt to gain unauthorised access to the Site, servers or data

  • Scrape, copy, reproduce or redistribute content on a large scale

  • Upload or transmit any viruses, malicious code or harmful material

We may suspend or block access to the Site if we reasonably believe you have breached these Terms.

4. Our content & intellectual property

Unless stated otherwise, all content on this Site is owned or licensed by us, including:

  • Text, guides and articles

  • Calendars, checklists and itineraries

  • Logos, branding and graphics

  • Digital downloads and templates

You are granted a limited, non-exclusive, non-transferable licence to access and use our content for your personal use only.

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You must not, without our prior written permission:

  • Reproduce, distribute, resell or sublicense our content or digital products

  • Share purchased digital products with others or upload them to file-sharing sites

  • Remove or alter any copyright, branding or proprietary notices

5. Digital products & paid content

This section applies to all digital products sold or distributed through www.trinitravels.co.uk, including downloads, templates, guides and other digital files.

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5.1 Ordering & payment

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  • Prices for digital products are shown on the Site and may be updated from time to time.

  • Payment is taken at the point of purchase via our chosen third-party payment provider (for example, Stripe or PayPal – as applicable).

  • You must ensure that your payment details are accurate and that you are authorised to use the payment method.

Your order is accepted — and a contract formed — when:

  • Your payment is successfully processed, and

  • We provide access to the digital product (for example, via download link, email or account area).

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5.2 Delivery of digital products

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Digital products are normally delivered instantly or within a short time after purchase by:

  • Download link on the checkout/thank-you page; and/or

  • Email sent to the address you provided; and/or

  • Access through a member or account area (if applicable).

Please check your spam/junk folder and ensure you entered the correct email address.

If you experience issues accessing your purchase, contact us at trinitravels101@gmail.com with your order details and a description of the problem.

6. No refunds for digital products

6.1 All digital product sales are final

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All sales of digital products are final. Once your order is confirmed and the digital product has been made available to you, we do not offer refunds, exchanges or cancellations, except where required by law.

This includes (but is not limited to) situations where you:

  • Change your mind

  • Decide the product is no longer needed

  • Fail to download or use the product

  • Misunderstood the type of product being purchased, where the description was reasonably clear

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6.2 UK & EU “cooling-off” period for digital content

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Under UK and EU consumer law, consumers usually have a 14-day cooling-off period for many online purchases. However, for digital downloads, this right can end once you have been given access to the digital content and you have expressly agreed to that.

By purchasing a digital product from TriniTravels:

  • You request that we start supplying the digital content immediately, and

  • You acknowledge that once access to the digital product has been provided (for example, by download link or email), you lose your right to cancel, except where the product is faulty or not as described.

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6.3 Faulty or misdescribed digital products – your statutory rights

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Nothing in these Terms affects your statutory rights under applicable consumer laws, including the Consumer Rights Act 2015 and related regulations. 

If a digital product is:

  • Faulty,

  • Not as described, or

  • Otherwise does not meet the standards required by law, please email us at trinitravels101@gmail.com within a reasonable time (ideally within 30 days of purchase), with:

  • Your name

  • Your order number

  • Details and, if possible, screenshots or evidence of the issue

Where required by law, we may provide a repair, replacement, or refund, depending on the circumstances and the remedies available under consumer law.

7. Licence to use digital products

When you purchase a digital product, you are buying a licence to use that product, not the copyright in it.

Unless we clearly state otherwise, you may:

  • Use the product for your personal use

  • Download and store it on your devices for your own reference

You may not:

  • Resell, share, gift or redistribute the product files to others

  • Upload the files to shared drives, marketplaces or “freebie” sites

  • Claim the content as your own or remove our branding

  • Use the products to create your own competing digital products or services without our written permission

If you wish to discuss a commercial licence or collaboration, please contact us at trinitravels101@gmail.com

8. Travel information & disclaimers

8.1 General information only


All travel and carnival information on this Site (including guides, calendars, timing, safety notes and tips) is provided for general information and inspiration only. It:

  • May not be complete, accurate or up to date

  • Is subject to change at any time (e.g. event dates, routes, prices, entry rules, health and safety advice)

  • Should not be relied upon as your sole source of travel planning

You are responsible for double-checking all details with official or direct sources (such as event organisers, mas bands, airlines, accommodation providers, government travel advisories and local authorities) before you make any booking or travel decision.

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8.2 No guarantee of availability or safety


We cannot guarantee:

  • That any carnival, event or activity will go ahead as planned

  • The availability or quality of any third-party services

  • Your personal safety or security at any event or destination

You are responsible for your own travel choices, including:

  • Obtaining appropriate travel insurance

  • Checking visa, passport, vaccination and entry requirements

  • Following local laws, regulations and safety advice

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8.3 No responsibility for third-party actions


Where we mention or link to third-party providers (such as mas bands, promoters, event organisers, accommodation providers or tour companies), we do so for information only.

We do not:

  • Endorse, control or operate these third-party services

  • Participate in your contract with them

  • Accept any responsibility or liability for their acts, omissions, performance, cancellations or errors

Any disputes or issues with third-party providers must be handled directly with them.

9. User content (if you submit stories, reviews or comments)

If the Site allows you to submit or share content (for example, carnival stories, comments, testimonials or photos), you agree that:

  • You are responsible for the content you submit

  • You have the right to share it and it does not infringe any third-party rights

  • Your content is not defamatory, hateful, offensive, illegal or misleading

By submitting content, you grant TriniTravels a non-exclusive, worldwide, royalty-free licence to display, reproduce, adapt and share that content on the Site and our social channels for promotional and community purposes. If you ever want us to remove specific content that you submitted, you can email us at trinitravels101@gmail.com and we’ll consider your request.

We may remove or edit any content at our discretion.

10. Third-party links

This Site may contain links to websites or services operated by third parties. These links are provided for convenience and information only.

We are not responsible for:

  • The content, accuracy or availability of third-party sites

  • Any loss or damage you may suffer by using them

Your use of any third-party site is at your own risk and subject to their own terms and policies.

11. Limitation of liability

Nothing in these Terms limits or excludes any liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence or for fraud.

To the fullest extent permitted by law:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to the Site or any content on it.

  • We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising out of or in connection with:

    • Your use of, or inability to use, the Site

    • Your reliance on any content on the Site

    • Any acts or omissions of third-party providers or services mentioned on the Site

    • Any loss of profits, business, revenue, anticipated savings, data, goodwill or reputation

If we are found liable to you in relation to a digital product or your use of the Site, our total liability will be limited, to the extent permitted by law, to the amount you paid us for that product (if any).

12. Changes to the Site and these Terms

We may update or change:

  • The Site and its content; and/or

  • These Terms

from time to time to reflect changes in our business, our digital products, user needs or legal requirements.

The updated Terms will apply from the date they are posted on the Site. It is your responsibility to check this page from time to time. Your continued use of the Site or purchase of digital products after changes are posted constitutes your acceptance of the updated Terms.

13. Governing law & jurisdiction

These Terms, and any dispute or claim relating to them or your use of the Site, are governed by the laws of England and Wales.

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The courts of England and Wales will have exclusive jurisdiction over any dispute arising from or related to these Terms or the Site, unless mandatory laws of another jurisdiction apply.

14. Contact us

If you have any questions about these Terms, your digital product purchase or how we use your information, you can contact us at:

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