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Privacy Policy

Last updated: 02/12/25

TriniTravels (“we”, “us”, “our”) operates the website trinitravels.co.uk (the “Site”).
We are committed to protecting your privacy and handling your personal data in a transparent, secure way.

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By using this Site, you agree to the collection and use of information in accordance with this policy.

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Important: This policy is for general information only and does not constitute legal advice.

1. Who we are

TriniTravels is the data controller for this Site.

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We process personal data in line with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018, where relevant.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

2. What information we collect

We may collect and process the following types of information:

a) Information you provide directly

For example, when you:

  • Join the “Carnival Squad” or any mailing list

  • Submit a contact form or collaboration enquiry

  • Comment, send feedback or otherwise contact us

We may collect:

  • Name

  • Email address

  • Any other information you choose to share (e.g. carnival interests, destination preferences, collaboration details)

b) Information collected automatically

When you visit the Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed, time spent on pages, and referring site or link

  • General location (e.g. country)

This data is typically collected using cookies and similar technologies.

3. How we use your information

We use your information to:

  • Operate, maintain and improve the Site

  • Respond to your enquiries and contact requests

  • Send newsletters, “Carnival Squad” emails and updates you’ve opted into

  • Analyse site traffic and usage patterns (e.g. which pages are most visited)

  • Detect, prevent and address technical or security issues

  • Comply with legal obligations or enforce our rights

We only process personal data where we have a lawful basis to do so.

4. Legal bases for processing

Where UK/EU data protection laws apply, we rely on one or more of the following legal bases:

  • Consent – e.g. when you sign up to our mailing list or accept non-essential cookies

  • Legitimate interests – e.g. running, protecting and improving the Site, and understanding how it is used

  • Legal obligation – e.g. retaining records where required by law

You may withdraw your consent at any time (for example, by unsubscribing from emails) without affecting the lawfulness of processing based on consent before its withdrawal.

5. Cookies and analytics

Our Site may use cookies and similar technologies to:

  • Remember preferences and enhance user experience

  • Understand how visitors use the Site

  • Improve our content and services

We may use third-party analytics tools (e.g. Google Analytics or similar services) to collect aggregated, anonymised data about website usage.

You can manage or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of the Site.

6. Email newsletters & “Carnival Squad”

If you subscribe to our mailing list or “Carnival Squad”:

  • We will use your email address to send carnival updates, planning tips, news, offers or other related content.

  • You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not sell or rent your email address to third parties.

We may use third-party email service providers to deliver these communications; they act as data processors on our behalf and are bound by contractual obligations to protect your data.

7. How we share your information

We may share your information with:

  • Service providers and processors who help us operate the Site (e.g. website hosting, email marketing platforms, analytics providers), under appropriate contractual safeguards

  • Professional advisers (e.g. legal or accounting) where necessary

  • Law enforcement or regulators, if we are legally required to do so or to protect our rights or the rights, property or safety of others

We do not sell your personal data.

If service providers are located outside the UK/EEA, we will take reasonable steps to ensure your data is adequately protected in line with applicable data protection laws (for example, through appropriate contractual clauses).

8. Third-party links & external websites

Our Site contains links to third-party websites and services, including but not limited to:

  • Mas bands and ticketing platforms

  • Event and fete organisers

  • Tourism boards and official carnival sites

  • Airlines, accommodation providers or booking sites

  • Blogs, social media profiles or other resources

These third-party sites are not operated or controlled by TriniTravels. We do not endorse, guarantee or take responsibility for:

  • The content or accuracy of information on those sites

  • Their privacy practices or use of your data

  • The quality, safety, legality or suitability of any products, services or events offered

  • Any bookings, purchases, contracts or arrangements you enter into with them

You access external links, share information and make bookings through third-party websites entirely at your own discretion and risk.

Before providing personal information, making payments or travelling based on information from a third-party site, you should review their own privacy policy, terms and conditions, and refund/cancellation policies carefully.

9. Travel, event and information disclaimer

The information on TriniTravels – including carnival dates, event details, travel tips and destination content – is provided for general information and inspiration only.

While we strive to keep content accurate and up to date, carnival and travel information can change at short notice, including (but not limited to):

  • Event and parade dates

  • Line-ups and band participation

  • Ticket availability and prices

  • Travel restrictions and entry requirements

  • Health, safety and local regulations

We do not guarantee that:

  • Information on the Site is complete, accurate, current or error-free; or

  • Any specific event, fete, band, flight or accommodation will occur or be available as described.​

You are responsible for verifying final details directly with official sources (e.g. event organisers, mas bands, airlines, hotels, tourism boards or government websites) before making any bookings or travel decisions.​

TriniTravels does not provide professional travel, legal, financial or safety advice. Any decisions you make based on information from this Site are made entirely at your own judgement and risk.

10. Data retention

We only retain your personal data for as long as necessary to:

  • Fulfil the purposes set out in this Privacy Policy; and/or

  • Comply with legal, accounting or reporting requirements

For example, we may:

  • Keep your email address for as long as you remain subscribed to our mailing list

  • Retain certain records for a legally required period, even after you unsubscribe or your request is fulfilled

When data is no longer required, we will take reasonable steps to delete or anonymise it.

11. Your rights

Depending on your location and applicable law, you may have rights including:

  • Access – to request a copy of the personal data we hold about you

  • Rectification – to request correction of inaccurate or incomplete data

  • Erasure – to request deletion of your data in certain circumstances (“right to be forgotten”)

  • Restriction – to request restriction of processing in certain circumstances

  • Objection – to object to processing based on legitimate interests or for direct marketing

  • Data portability – to receive your data in a commonly used format, in certain circumstances

  • Withdraw consent – where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at [your email] with enough information to identify you and your request. We may need to verify your identity before responding.

You also have the right to lodge a complaint with your local data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).

12. Security

We take reasonable technical and organisational measures to protect your personal data from:

  • Unauthorised access

  • Loss or destruction

  • Misuse, alteration or disclosure

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

13. Children’s privacy

This Site is not directed at children under the age of 16, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can delete it where required.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of the Site after changes are posted will constitute your acknowledgement of the changes and your agreement to be bound by the updated policy.

15. General disclaimer & limitation of liability

To the fullest extent permitted by law:

  • The Site and its content are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied.

  • We do not warrant that the Site will be error-free, uninterrupted, or free from viruses or other harmful components.

  • We are not liable for any direct, indirect, incidental, consequential or special loss or damage arising from:

    • Use of or reliance on information on the Site

    • Access to or use of third-party websites or links

    • Bookings, purchases or travel arrangements you make with third parties

    • Changes, cancellations or disruptions to events, carnivals, flights, accommodation or other travel services

Nothing in this section is intended to exclude or limit any liability that cannot be excluded or limited under applicable law (for example, liability for death or personal injury caused by negligence, or for fraud).

16. Governing law

This Privacy Policy and any dispute arising from or in connection with your use of the Site are governed by the laws of England and Wales, and subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by mandatory local law.

17. Contact

If you have any questions about this Privacy Policy, our disclaimers, or how we handle your data, please contact:

TriniTravels
Email: TriniTravels101@gmail.com
Website: www.trinitravels.co.uk

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